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Lumo Chat

Illustration for LumoPages Help: Lumo Chat

Tired of long, intimidating forms that drive users away? We're thrilled to introduce Lumo Chat, a revolutionary new experience that instantly turns your existing Lumo forms and fields into a guided, bot-style conversation.

This feature is designed to cut through the cognitive load of traditional forms, dramatically boosting your completion rates and providing your users with a delightful, human-like interaction on any device.

Why Conversational Forms?

Research shows that moving from a static, multi-field page to a one-at-a-time conversational flow can significantly increase engagement and form completion rates. Lumo Chat achieves this by:

  • Reducing Cognitive Load: Users see one clear question at a time, making the process feel fast and effortless.
  • Enhancing User Experience: The chat format feels familiar and natural, similar to instant messaging apps.
  • Improving Data Quality: Answers are validated on the fly, preventing submission errors later.
  • Personalization: The conversational flow, combined with Lumo's powerful Conditional Logic, ensures users only see questions relevant to their previous answers.

How Lumo Chat Works its Magic

Lumo Chat is an intelligent layer that reads your existing Lumo project configuration and converts it into a dynamic dialogue:

  1. Conversational Sequencing: Each of your Field and Content Blocks becomes a message in the thread. Bot prompts and user replies appear as distinct, elegantly animated bubbles.
  2. Smart Input Types: Your field blocks are rendered as the optimal chat UI:
    • Buttons for Selection: Single/Multi-select choices (Radio, Dropdown, Checkbox) appear as quick, tappable buttons for fast mobile replies.
    • Validated Text: Text and Text Area fields are presented with real-time validation for required fields, email format, and more.
    • Phone Input: The Phone block renders with a country selector, flags, and dial-code detection for international numbers.
    • Rich Inputs: Rating fields, Date Pickers (with 'current' date logic, and min/max constraints), and Signature pads all flow seamlessly into the chat.
  3. Contextual Content: Display-only blocks (like Rich Text, Images, and Videos) render inline as "bot messages" to provide context, instructions, or rich media between questions, ensuring a continuous journey.
  4. Live Conditional Logic: Blocks are shown or hidden in real-time based on previous answers, making the conversation highly relevant and avoiding unnecessary questions.
  5. Seamless Submission: Once all blocks are completed, answers are compiled, submitted to your Lumo inbox, and any optional redirects are handled automatically.

Deep Theming and Branding

Maintain perfect brand alignment by applying your Lumo's Custom UI settings to the chat experience. You can independently style:

  1. Global Elements: Primary color, background (including gradients/images), and text styling.
  2. Chat Bubbles: Custom widths, backgrounds, borders, and radius for both the bot and user bubbles, creating an elegantly asymmetric and readable thread.

Get Started Today!

You can transform any existing Lumo form into an engaging conversational experience without rewriting a single question.

Turn your surveys, registration forms, landing pages, and feedback collection into delightful, high-converting chats, and start getting the high-quality data you need, faster than ever before.